Talking to Supporters

We use the telephone to translate a charity’s cause and passion to their supporters, in their voice. Whether the charity wants to bring new donors on board, or maximise existing support and engagement, all our telephone fundraising campaigns are bespoke, strategic and integrated with other fundraising activity. We are experts in asking for support and will ensure all campaigns run smoothly and efficiently.

Donor Acquisition and Conversion

We help charities reach and inspire new audiences through a range of techniques, including:

  • Recruitment of new donors from specially selected data
  • Supporter find supporter campaigns
  • Converting cash donors to regular giving supporters
  • New donor welcome campaigns
  • Converting campaigners to regular giving supporters
  • Converting event or community fundraisers to regular giving supporters
  • Converting merchandisers to regular giving supporters
  • Converting volunteers to regular giving supporters
  • Reactivation campaigns - including long-lapsed cash or regular giver reactivation
  • Rolling reactivation programmes
  • SMS supporter conversion to regular giving supporters
  • Disaster Recovery / Emergency Response Handling

Donor Development and Engagement

It’s always important to keep charity supporters inspired and motivated. Here are some ways we can help maximise the lifetime value of supporters:

  • Managing Gift Aid activation campaigns
  • Upgrade/cross-selling campaigns
  • Rolling upgrade programmes
  • Non-payer reactivation
  • High-value supporter development
  • Face to face recruit development
  • Online recruit development
  • Legacy campaigns
  • Welcome & Thank you calling
  • Event Promotion Calling
  • Donor surveys and evaluation
  • In memoriam campaigns
  • Disaster Recovery / Emergency Response Handling
  • Welfare/Check in calls with supporters and/or beneficiaries

Added Value Services

We also offer strategy advice on all aspects of telephone fundraising, including advising on the optimum data sources for the recruitment of new donors and also strategies for long term engagement of supporters.