Words from our
partners.
Don’t just take our word for it! Read what our partners have to say
Words from our
partners.
Don’t just take our word for it! Read what our partners have to say
- Vinny Moran
In Memory & Regular Giving Manager, Willen Hospice
"This year Willen Hospice started our first ever phone fundraising campaign. We know that we have very loyal supporters who feel very close to our cause, so we spent months preparing to get it right. After lots of advice and speaking to a number of agencies we decided to use Ethicall - because of their focus on stewardship and ensuring that every call made supporters feel valued.
We are absolutely delighted with the results, with over 200 (mostly lottery) supporters saying they will increase their regular gift. Ethicall exceeded every target set, we did not get one complaint and we also got to thank hundreds of supporters for their kindness.
I’d be more than happy to recommend Ethicall to other charities, they were supportive and patient throughout the set up process, had excellent account management, great results and happy donors!"
- Mike Bowdich
Direct Marketing Executive, Young Lives V's Cancer
"Young Lives V's Cancer have worked with Ethicall for a number of years and, during that time, they have consistently delivered high quality campaigns and strong results, always looking for ways to improve our telephone fundraising. For us, Ethicall are not just an agency but a key strategic partner for developing support so that we can help more children and young people with cancer in the UK."
- Matt Kelly
Telefundraising Manager, Guide Dogs for the Blind Association
"We’ve worked with Ethicall for a number of years across numerous campaigns. Without exception, they’ve delivered fantastic campaign KPI’s, as well as providing excellent account management. We’ve always felt their fundraisers are well trained, conscientious and above all, interested and enthusiastic in delivering our campaigns resulting in a great experience for our supporters. Ethicall have a great awareness of the charity sector as a whole, particularly in terms of Telephone Fundraising, and collectively ensure that all of our campaigns maintain an excellent standard of compliance in line with current regulations. Overall, a pleasure to do business with."
- Jo Coker
Deputy Director of Income, RSPB
"We have worked with Ethicall since they started and they continue to be one of our most trusted fundraising partners. They have a strong attention to detail, excellent account management and work hard to get under the skin of our charity ethos, brand and tone of voice to represent us effectively in all conversations. They are also well connected to wider sector best practice and bring a focus on quality to everything they do."
Award winning ethicallness
In addition to being registered with accredited bodies we enter ethical, fundraising and charity awards. We do this because we feel it is important evidence, that we actually do what we say we do! Here is a selection of awards we have collected or have been finalists for over the years.
UK National Contact Centre Awards Finalist 2024
2024
Most Ethical Telephone Charity Fundraising Award
2023
Shortlisted to Consultancy of the Year
2022
Bristol Life Awards Finalist
2021
Winner of the Better
Society Awards - Ethical
Business Award
2016
Winner of Business Charity
Awards - Charity
Champion, for our MD,
Cristy
2014
Winners of the Institute of
Fundraising's Partner in
Fundraising Award - The
Best Telephone Fundraising
Agency.
2013
Winner of the Business Charity Awards Business of the Year.
2011
Nominated for "Business of
the Year" & "Outstanding
Contribution to the
Community" by the South
West Business Awards
2021
Nominated for the National
Fundraising Awards - Most
Committed Company to the
Sector
2016
Highly Commended Finalist at Business Charity Awards - Business of the Year. 2014
Nominated for the Institute
of Fundraising's National
Award for the Best Use of
Telephone with Battersea
Dogs Home.
2012
Winners of the Institute of Fundraising’s National Award for the Best Use of Telephone with
ActionAid.
2010
National Finalist in HSBC’s Start Up Star Business Awards.
2009
UK National Contact Centre
Awards Finalist
2021
100 Best Companies to
work for
2017
Winners of the Institute of
Fundraising's Partner in
Fundraising Award - The
Best Telephone Fundraising
Agency.
2015
Winners of the Institute of
Fundraising's Partner in
Fundraising Award - The
Best Telephone Fundraising
Agency.
2014
Two nominations for the Institute of Fundraising’s National Award for the Best Use of Telephone
with Guide Dogs and Wood Green Animal Shelter.
2011
Winners of the Institute of Fundraising’s National Award for the Best Use of Telephone with
Breakthrough
Breast Cancer.
2008
Want to know more about the people behind the magic?
Lets talk about
how we can
work together.
Call us on: 0117 428 1900
Email us on: enquiries@ethicall.org.uk